Technicians Stepping into Supervision and Management
Transition into supervision and management with skills, knowledge and confidence.
RSC members with an active membership number, can receive 20% off this course*.
As a new or aspiring manager, the role of supervision and management can be both exciting and challenging. To succeed, you will need people management knowledge and skills, coupled with process management practical tools. This is the backdrop for designing and developing a tailored course to help technicians feel and become confident in stepping into supervision and management. Throughout the programme participants will be expected to apply the concepts and techniques taught to work-related situations in order to enhance their learning for effective transition from a specialist to manager.
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Aims and Objectives
This two day course is delivered over 2 consecutive weeks by a highly experienced technical management practitioner with 30+ years of experience in higher education, both in Russell Group and post-92 universities. The course has been designed to accommodate various learning styles and to allow participants to learn from theory and practice, group discussions and individual reflection on their current practice. It will utilise formative assessments to increase learner knowledge, competency and confidence; enabling and empowering them to implement learnt skills in their work.
Aim: To increase people management skills and process management know-how, essential
for a smooth transition into supervision and management.
Objectives are to explore the following:
the role and expectations of a manager
tasks relevant to all management jobs – understand what’s expected of you
golden rules of transitioning from specialist to manager
supervision relevant to the technical services
how to overcome challenges faced by new managers
leading people, setting direction and aligning the team
teamwork: dynamics, challenges and establishing credibility
listening and communication: effective, open and ongoing
planning: meetings, presentations and reports
managing a meeting and your role
the organisational plan and line of sight in achieving goals
organising time, work and being accountable
control and motivation: yourself and others
making decisions and performance appraisal
problem solving process
step by step actions for delegation
By the end of this course, participants will be able to:
develop their people management skills and confidence through
effective listening and questioning
problem solving and decision-making
delegation and motivation
apply process management tools for effective achievement of tasks
perform with increased competency in managing and leading people
develop an action plan with confidence for improving their management skills
This activity is subject to minimum group numbers but can be delivered on-site at your institution at a time and date to suit your team. Please contact us at firstname.lastname@example.org for more information.
For HEaTED members, we offer 1 free place for every 10 bookings, and 2 for groups of 15 or above.