Facilitation Skills for Technical Staff

Enabling technicians to encourage and support the student learning process

Type of Course: Personal Development
Course Reference: HOC-003, HFFC-016

⇲  Brochure (PDF, 1.1MB)

Course duration: One day (approximately six hours)
Hosting Mode: Online (HOC-003) or onsite (HFFC-016)

Technician support to teaching and learning is essential in many institutions, both in practical and classroom settings. This CPD is designed to enable technicians to encourage and support the student learning process, including the provision of resources as a facilitator.

We will explore the facilitator role, skills and behaviours appropriate to effective group facilitation and discussion, and their impact on outcomes, and skills of observation, analysis and feedback. By meeting the course outcomes participants will be able to implement effective skills in facilitating learning and use classroom management techniques and effective questioning to create a student-centred learning environment. 

This course has been designed to accommodate various learning styles and to allow participants to learn from group discussions and individual reflection on the current practice. The participants will be encouraged to implement learnt skills in their work.

Find out more:

Aims and Objectives

The aim is to support technicians develop their skills in facilitating learning.

Objectives of the course include exploring the following:


By the end of this course, participants will be able to:

Course Fee

HEaTED members

Online: £197.95

Onsite: £304.95

Course credits

1x online course credits
1x onsite course credits

More about course credits.


Online: £304.95

Onsite: £502.90


This activity is subject to minimum group numbers but can be delivered on-site at your institution at a time and date to suit your team. Please contact us at enquiries@heated.org.uk for more information.

For HEaTED members, we offer 1 free place for every 10 bookings, and 2 for groups of 15 or above.