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A Practical approach to Supportability Engineering through modular e-learning.
Type of Course: E-Learning Specialist Course
Course Reference: HTTP-057
Course duration: 15 self-led modules.
Hosting Mode: Online
If you are interested in this course, note the course name and reference number, and contact us via the course enquiry form.
This e-learning Course brings the profession of Supportability Engineering into the classroom.
It offers the opportunity for Students to use their academic knowledge and abilities, in a practical way, to learn and understand the fundamentals of Supportability Engineering.
The Course is modular, comprising 15 Modules. It offers flexible learning by allowing Students to complete the course over a period of time, module by module, rather than in one continuous period of study.
This e-learning course brings the profession of Supportability Engineering into the classroom.
This course is not a “memory test” for Students, it is the opposite. It is about learning by practical application, using the resources they have created. It has been designed to accommodate a range of academic capabilities by using “step-by-step” methods, worked examples and practical exercises.
This course gives Students a meaningful opportunity to put their academic knowledge and abilities into practice, to learn and understand the fundamentals of Supportability Engineering and its importance in Systems Engineering.
They will make their own notes and use a spreadsheet to create their own data. They will then use this data to complete practical exercises and answer questions in the quizzes.
To consolidate what they have learnt from the course, there is a Course Final Quiz. This quiz is graded and on completion Students will be given a certificate of completion.
Students should be competent in the rules of ordering in mathematics (BODMAS).
Students will need to use a spreadsheet program, such as Microsoft® Excel or Apple Numbers®.
A Spreadsheet Workbook will be provided for Students to download before they commence the course.
The activities of Supportability Engineering are "system life cycle" orientated, from system concept to environmental disposal.
The focus of this course is to introduce the fundamentals of Supportability Engineering, essential to the System design process.
The course subjects are:
Systems,
System Effectiveness,
Reliability,
Maintainability,
Logistic Delay Time,
System Availability,
Provisioning of System Spares,
An introduction to Failure Modes Effects Analysis,
An introduction to Failure.
Each subject is discussed sequentially, so what is learnt in one Module leads on to the next.
For example, Students will need to learn how to calculate Reliability, Maintainability and Logistic Delay Time before they can understand and successfully calculate System Availability.
Module 1 - Systems
An introduction to what a System is, its components and what is a System Life Cycle.
Module 2 - Measures of Effectiveness
System Technical Effectiveness and Operational Effectiveness, what they are comprised of and how they are measured.
Module 3 - System Reliability
What is System Reliability, how is it defined, what formulas are used and why and what data is needed to predict it.
Module 4 - Measuring System Reliability
Using the formulas and calculations from Module 3, how to measure (predict) the reliability of a System as a single entity and in configurations of different component networks.
Module 5 - System Redundancy
The types of System Redundancy; why components are added to a System and the effect on System Reliability.
Module 6 - System Maintenance
The need to Design for Maintenance and its effect on System Availability; where Maintenance data is sourced and the types of System Maintenance.
Module 7 - Corrective Maintenance
Corrective Maintenance, what is it; when is it done and how to measure it.
Module 8 - Preventive Maintenance
Like Module 7, Preventive Maintenance, what is it; when is it done and how to measure it.
Module 9 - Logistic Delay Time
Logistic Delays such as Administrative tasks, availability of spare components and personnel need to be accounted for as they too influence System Availability.
Module 10 - Maintenance Effectiveness
Use the Maintenance and Logistic Delay Time formulas to create a set of maintainability factors to measure Maintenance Effectiveness.
Module 11 - System Availability
System Availability, what it is; what it means and how it is measured using the calculations from the previous Modules.
Module 12 - System Spares
What are the types of Spares; how are they provisioned; how to calculate a quantity of spares using the Spares Fill Rate and Risk of Shortage methods.
Module 13 - Failure Modes Effects Analysis
An introduction to Failure Modes Effects Analysis (FMEA). Systems failures, what are the consequences; how is risk calculated and the purpose of a FMEA worksheet.
Module 14 - Failure Reporting and Corrective Action System
An Introduction to Failure Reporting and Corrective Action System (FRACAS). How System failures that occur during operations are dealt with by using a “closed loop” management process to monitor a System at component level.
Module 15 - Final Quiz
The final Module and the Final Quiz.
This Quiz covers all the subjects and topics in this Course.
Student use their notes and spreadsheet examples as a resource to answer the Quiz questions.
The Course is hosted on a Learning Management System (LMS). Students access the Course using an encrypted User ID and Login. The LMS monitors a Student's progress and can issue periodic, customised status reports to Student organisations.
The Course is modular, comprising 15 Modules. It offers flexible learning by allowing Students to complete the Course over a period of time, Module by Module, rather than in one continuous period of study.
Modules 1 to 14 contain the course subject matter divided into "easy-to-learn" Topics.
Module 15 is the Course Final Quiz.
Students access the Course Modules in sequence (Module 1 to 15).
Completed Modules can be accessed at any time, giving Students the opportunity to revise and consolidate a Course subject.
Students navigate through Topics sequentially.
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