Meet the Team

Meet our dedicated HEaTED team and feel free to get in touch with us if you have questions, feedback or concerns about any of the courses or events. 

HEaTED Core Team

Sam Hansford BSc (Hons) CSci MIScT 

Operations and Engagement Manager

I am very pleased and excited to move into the role of Operations and Engagement Manager with HEaTED. It gives me the opportunity to champion the development and career pathway for HE technicians, by working with facilitators for custom designed training courses which focus on the needs of HE technicians. 

I have been in a technical role for over 20 years, working at four Russell Group universities and finally coming full circle back to Sheffield in recent years. I have supported Academic research in the life sciences, horticulture, oncology and clinical trials to HTA & GCLP standard. I was headhunted to work as an overseas laboratory risk management consultant in Mexico and through the Technical Registration system, I became a Chartered Scientist in 2020. I am a member of the Institute of Science and Technology and I have a wide range of knowledge and experience of what it is to be a HE technician. 

Please feel free to contact HEaTED and the NTDC to find out how we can help you with your futures.

Harriet Grant

Administration Officer

Harriet Grant, Administration Officer at HEaTED

Harriet joined the team in 2021 as an integral part of the administrative and operations team.

Harriet brings a wealth of administration experience to the team as well as a customer service background.

As the Administration Officer for HEaTED, Harriet supports all aspects of the operational administration functions and is always happy to assist with your questions and support you in whatever way she can.

Savannah Lawson

Marketing and Communications Officer

Savannah Lawson, Marketing and Communications Officer at HEaTED

Savannah joined the team in 2022 as Marketing and Communications Officer. She is responsible for all things communications, content, material and website across HEaTED and the NTDC. 

Savannah has a background in Higher Education in communications, widening participation and marketing. Savannah studied Marketing at University and loves all things HE and communications! Get in touch with any job vacancies, news and events.

HEaTED Facilitators

Suhel Miah

Head of Training and Development

Suhel Miah, Head of Training and Development at HEaTED

Suhel is a career technician with 30+ years of experience in providing technical services to academia in Higher Education. He has provided operational and technical strategic management oversight, including the development and delivery of a range of customer–focused high quality technical service functions by leading specialist teams.

Suhel provides expert advice and guidance in the development of professional and soft skills learning. He conducts training, coaching and creating engaging and interactive content with insight and know-how.

Gill Parkin

Training and Development Consultant

Gill Parkin, Training and Development Consultant at HEaTED

Gill has a background in Leadership Development and Exec Coaching, mainly within the professional services sector. She has been working for herself for over 20 years and has worked with medium to large organisations nationally and internationally. In her spare time, Gill is an avid walker and as the owner of a Jack Russell terrier, loves her daily walks over the moors where she lives.

What do you enjoy about facilitating HEaTED courses?

“I love the interaction and the chance to talk about topics that I love with people who really want to make a difference!”

Helen Charwood


Training and Development Facilitator

Helen Charwood, Training and Development Facilitator at HEaTED

Having spent the first half of her career working in the private sector as a Computer Systems Engineer, Business analyst and Project Manager, Helen made a move to HR Learning and Development at the University of Hertfordshire in 2007. 

In that role, she began working with HEaTED as a Regional Network Coordinator and has been a HEaTED Training and Development Consultant since 2014. 

Now a Senior Lecture at Hertfordshire Business School, Helen continues to work with HEaTED , using her range of experience to develop and lead courses that are tailored to Technical Staff and are interactive and creative.