HEaTED 2025 Recap

As we look back on 2025, we’re incredibly proud of what we’ve achieved together as a technical community. This year has been about investing in people, strengthening skills, and creating meaningful opportunities for development and connection across our network.

Throughout the year, we delivered 44 training courses to over 330 technicians, supporting professional growth at every career stage. From early-career technicians to experienced technical leaders, our programmes and courses were designed to build confidence, enhance expertise, and support progression within technical roles.

New Courses to Support Career Progression

In 2025, we were excited to launch two brand-new courses tailored specifically to the needs of technical professionals:

• Technical Services Career and Promotion Pathways - see the course page here
  This course was developed to help technicians better understand career structures, progression routes, and promotion processes within technical services. It offers practical guidance for navigating career conversations and planning next steps with confidence.

• Introduction to University Planning for Technical Leads - see the course page here
  Designed for those stepping into or already working in leadership roles, this course supports technical leads in understanding university planning processes and aligning technical services with institutional priorities.

These new additions reflect our ongoing commitment to providing relevant, practical learning that responds directly to the challenges and opportunities faced by technical staff.

Expanding Development Support for Members

Alongside our training offer, we introduced new development opportunities exclusively for our members. In 2025, members were able to access:

• FREE 1:1 Career Development Sessions - see here

• 1:1 Coaching Sessions for Members - see here

These personalised sessions have allowed technicians to reflect on their goals, explore career options, and develop strategies for growth with dedicated support. We’ve been delighted to see members using this time to build confidence, prepare for progression, and navigate change.

Connecting Through Events and Celebrating Excellence

Community connection remained a key focus throughout the year. In 2025, we welcomed over 200 technical staff to our online and in-person events, creating spaces to share knowledge, experiences, and best practice.

We also attended over 30 technical events and showcases, where we had the privilege of celebrating technical excellence and innovation across the sector. These events continue to highlight the vital contribution technical staff make to education, research, and student experience.

Looking ahead, we’re excited to build on this momentum and support even more technical events across our network in 2026.

Supporting Recruitment in Technical Services

This year, we also introduced free technical job advertising for HEaTED members. This initiative is designed to help organisations reach skilled technical professionals while supporting members to access new opportunities across the sector.

If you’d like to promote a technical vacancy, simply email us at enquiries@heated.org.uk.

Looking Ahead: Courses Coming in the New Year

We’re starting 2026 strong with a wide range of upcoming courses designed to support technical professionals at every stage of their career.

January

• Assertiveness Skills for Technicians

• How to Handle Conversations About Mental Health and Wellbeing

• Advanced Leadership and Management Skills (2-day)

• Teaching & Learning Skills for Technicians (2-day)

• Introduction to University Planning for Technical Leads
  
  

February

• Emotional Intelligence for Technicians

• Technicians Supporting Outreach Activities

• Effective Communication & Networking Skills
  
  

March

• Effective Communication & Networking Skills

• Technicians Stepping Into Supervision and Management (2-day)

• Technical Services Career and Promotion Pathways

• Time Management Skills

• Coaching Skills for Technical Professionals

• Technical Service Structures and Restructuring

Leadership Programmes

• Stepping into Technical Leadership

Dates: 08/04/2026 to 05/08/2026 

See the Stepping into Technical Leadership page for all module dates

• Technical Leaders Programme 

Dates: 26/03/2026 to 14/07/2025 

See the Technical Leaders Programme for all module dates

📅 Find out more and book now!

Thank you to everyone who has engaged with our training, events, and initiatives this year. Your involvement makes our community what it is, and we look forward to another impactful year of learning, development, and connection ahead.